Corporate Finance Essay Example | Topics and Well Written Essays - 1500 words - 1

Corporate Finance - Essay Example Marks & Spencer like TESCO celebrates its 125 glorious years from an ordinary penny bazaar to one of the leading retailers in UK. In 1884 Michael Marks, who was a Russian-born Polish refugee, established a stall at Leeds Kirkgate Market. (â€Å"History of Marks and Spencer†, 2009) Later on a partnership with Tom Spencer a cashier from IJ Dewhirst acquired premises and marked the transition of a new business. Both Tom and Spencer died after then. (â€Å"History of Marks and Spencer†, 2009) TESCO Plc diversified its market operations in varied products and services. It store-types includes, Extra, Superstore, Metro, Express and Tesco.com. Store offerings include food-retail, non-food retail, petrol stations and home-living range. TESCO Personal Finance includes Life Insurance, Pet Insurance, Home Insurance, Travel Insurance, Motor Insurance, Savings Accounts, Personal Loans, Secure Investment Bonds and Online Mortgage Finder. (â€Å"Major Products and Services†, 2004, p.12) Telecom services are hoping to make a definite mark in the industry. To get access of the huge customer base worldwide TESCO has been successful in selling a broad range of products via internet through TESCO Direct. (â€Å"Annual Report and Financial Statements of Tesco†, 2009) M&S deals in clothing for men and women, entertainment and travel accessories, food and wine products, kids-wear, household goods, home care products, air-care products, electronic equipments, Insurance products, loan schemes, savings & investment products, etc. (â€Å"Yours M&S†, 2009) TESCO values its customers. ‘Customer Question Time’ forum and online feedback panel ‘Shopper Thoughts’ helps to provide important feedback from the customer base. (â€Å"Annual Report and Financial Statements of Tesco†, 2009, p.32) Latest introduction of feedback technique through mobile phone, e-mail or comment card called ‘Fizzback’ and understanding of customer choices through ‘Clubcard’. (â€Å"Annual Report and Financial